Amenity Staffing for Community & Hotel Pools in Six States.
Pool attendants, monitors, and gate guards for HOAs, condos, and hotels.
One accountable team for every pool you manage, from a single amenity deck to a master-planned community with a dozen pools.
Staffing Built Around Your Amenity
Pool attendants & monitors
Trained staff who verify access, run the Half-Hour Quality Round, handle policy communication, and log every incident in real time.
Gate guards
Entry and exit security with credential verification for gated communities and amenity entrances.
Seasonal or year-round
Coverage scaled to your season — a summer schedule, shoulder-season weekends, or full year-round staffing.
Multi-pool & multi-community
One accountable contract can cover several pools or several communities, each with its own schedule and reporting.
What Every TPAC Shift Includes
Half-Hour Quality Round
A walk of the property roughly every 30 minutes.
Policy communication
Posted policies applied consistently and professionally.
Real-time incident reporting
Every issue documented digitally as it happens.
Light facility upkeep
Furniture, signage, and deck kept orderly.
Vendor & access verification
Only authorized people and vendors on the deck.
Resident hospitality
A friendly, accountable presence residents trust.
Attendant vs. Lifeguard vs. Gate Guard
| Role | Primary job | Certified rescuer? | Best for |
|---|---|---|---|
| Pool Attendant / Monitor | Access control, safety rounds, policy communication, incident logging | No | HOAs & condos wanting supervision and lower liability |
| Lifeguard | Active water rescue & CPR response | Yes (lifeguard cert) | Pools legally requiring on-duty rescue |
| Gate Guard | Entry/exit security & credential verification | No | Gated communities & amenity entrances |
The difference between a pool attendant and a lifeguard is liability and role: an attendant manages access and conduct on the deck, while a lifeguard is certified to perform water rescues. Many HOAs choose attendants to control liability and cost while still keeping a staffed, supervised pool.
The portal behind every shift.
This is the community portal a board gets, running on a sample community called Sapphire Cove. Tap a pool, open a report, sign a proposal. It is sample data and nothing you do is saved.
- Track your proposalWatch it move from requested to ready, and see every update in real time.
- Review, edit & e-signAdjust the details, request changes, and sign right in your dashboard — no paperwork.
- Request new proposalsNeed another season or location down the road? Start a new proposal without leaving your dashboard.
- Vendor invoicesView and keep track of your invoices, all in one place.
- Service reports & coverageOnce you’re live: days staffed, patrol rounds, incidents, and your safety all-clear rate.
- Chat & documentsMessage your team and find contracts, COIs, and reports whenever you need them.
Get Staffed in Three Simple Steps.
01Request your proposal
- Tell us about your property, pools, hours, and season with our quick proposal form.
- We build a free, itemized proposal around your exact schedule — no guesswork, no obligation.
02Onboarding & setup
- On signing, we send a W-9 and a Certificate of Insurance naming your community and management company as additional insured.
- We meet your community representative to capture your specific rules, policies, and expectations — then turn them into an operations manual and online wiki for the on-site team.
- We finish recruiting and training the staff assigned to your property.
03Service & success
- From day one, guests get a warm welcome and a clean, organized amenity area — the result of our Half-Hour Quality Round.
- Questions and concerns are handled with swift, accurate communication, and every submitted report is auto-forwarded to your community representative.
What residents say about our attendants.
Reviews from residents and guests at the pools we staff, posted on Google.
5.05 out of 5 stars,578 reviews on Google
Google rating as of Oct 2026
- ★★★★★
Sofia was our attendant at our pool and was very kind and helpful we told her about a mess and she cleaned it up with no hesitation a attentive and helpful young lady
Elena L. · Posted on Google - ★★★★★
Kobe is great! He always keeps the amenities clean, is welcoming, answers any questions with a smile, and is always available when needing help!
Noylan B. · Posted on Google - ★★★★★
Daniella was a very great pool attendant today and was assisting everyone and having a conversation with everyone 🫶🏼 loved her!
Samantha R. · Posted on Google - ★★★★★
Our neighborhood pool is well maintained and The Pool Attendant Company has done a great job monitoring it. Timothy L. is friendly and helpful to anyone in the neighborhood that comes to the pool!
Heidi B. · Posted on Google - ★★★★★
Megan is an amazing pool attendant! She’s always so friendly and welcoming, and she’s a great greeter who makes everyone feel comfortable as soon as they arrive. She does a wonderful job and always has a positive attitude. Thank you, Megan!
Edith R. · Posted on Google - ★★★★★
Love our waterwheel pool and thanks to Destiny out pool attendant it’s been even better to visit my community pool
Cam S. · Posted on Google
Services, Answered.
Do you offer year-round or seasonal staffing?
Can one contract cover multiple pools or communities?
How are incidents reported?
Talk it through with our office.
Book a 15-minute call and we'll walk through your pool, your season and the staffing you need.
- Length
- 15 minutes
- With
- The Pool Attendant Company office
- Booking
- Pick a time on the calendar. The confirmation and invite come by email.
Rather call now? (786) 833-6707
15-minute call
With The Pool Attendant Company office. Free, no obligation.
Open the booking page in a new tabGet a Proposal Built for Your Pools.
Free, itemized, and tailored to your schedule.