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A uniformed TPAC pool attendant on duty beside a community pool
HOA pool monitor services

HOA Pool Monitor & Attendant Staffing.

A trained pool monitor at the gate and on the deck of your community pool — guest check-in, posted rules applied the same way every day, a walk of the property roughly every 30 minutes, and every incident logged as it happens.

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Background-checked staff Fully insured Six states

Chosen by managers at:

CCMC logoFirst Coast Association Management logoSovereign & Jacobs logoFirstService Residential logoRealManage logoSBB Management logoCommunity Management Associates logoInsight Association Management logoRizzetta & Company logoSpectrum Association Management logoGoodwin & Company logo
Neighborhood Management Inc. logoKingdom Management logo4Sight Property Management logoProperty Management Group logoAccess Difference logoDR Horton logoBeacon Management Services logoAssured Management logoCastle Group logoCMG Partners logoCAMS logo
The job

What an HOA Pool Monitor Does

Most complaints about a community pool are about who got in, how many guests came with them, and whether the rules are applied evenly. A pool monitor is the person who handles those things on site.

Access verification

Residents and guests checked in at entry, so only authorized people use the amenity.

Half-Hour Quality Round

A walk of the property roughly every 30 minutes throughout each shift.

Policy communication

Posted pool rules applied consistently and professionally.

Real-time incident logging

Every issue documented digitally as it happens.

Know the difference

A Pool Monitor Is Not a Lifeguard

A TPAC pool monitor is a pool attendant. The role manages access and conduct on the deck. It is not a certified lifeguard role, and TPAC does not provide lifeguards.

Many HOAs choose attendants to control liability and cost while still keeping a staffed, supervised pool. Some pools are required by state or county rules to have certified lifeguards, and an attendant does not replace one. If you are not sure which applies to your pool, call your county health department. Our guide, HOA pool: attendant or lifeguard?, walks through the choice.

What’s included

What Every Shift Includes

One predictable scope of work on every property we staff, from a single amenity deck to a master-planned community with a dozen pools.

  • Resident & guest check-in at entry
  • Daily surface skim of the water
  • Optional add-on: water tested three times a day, logged by your attendant and shown in your portal
  • Umbrellas opened at start, stowed at close
  • Clear communication of policy & expectations
  • Furniture presentation & organization
  • Real-time digital incident reporting
  • Light facility upkeep & restroom tidy
  • Vendor tracking & access verification
  • Active resident hospitality & engagement
Budgeting

What Decides the Cost of a Pool Monitor

The cost of a pool monitor is mostly a question of hours. These are the levers that move the total:

  • Total staffed hours across the season
  • How many attendants are on each shift
  • Season length
  • Holiday and event coverage
  • How many pools you staff
  • Location

Most HOAs pay a per-hour rate per staffed pool. We build a free, itemized proposal around your schedule so the board sees every hour. To scope your hours before you ask for proposals, read Pool monitor cost: how to budget hours.

How it works

Get Staffed in Three Simple Steps.

01Request your proposal
  • Tell us about your property, pools, hours, and season with our quick proposal form.
  • We build a free, itemized proposal around your exact schedule — no guesswork, no obligation.
02Onboarding & setup
  • On signing, we send a W-9 and a Certificate of Insurance naming your community and management company as additional insured.
  • We meet your community representative to capture your specific rules, policies, and expectations — then turn them into an operations manual and online wiki for the on-site team.
  • We finish recruiting and training the staff assigned to your property.
03Service & success
  • From day one, guests get a warm welcome and a clean, organized amenity area — the result of our Half-Hour Quality Round.
  • Questions and concerns are handled with swift, accurate communication, and every submitted report is auto-forwarded to your community representative.
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Common questions

HOA Pool Monitors, Answered.

What is an HOA pool monitor?
A pool monitor, also called a pool attendant, is a staff member posted at a community pool to manage the deck. At TPAC that means checking residents and guests in at entry, applying the posted pool rules, walking the property roughly every 30 minutes, and logging incidents digitally as they happen.
Is a pool monitor a lifeguard?
No. A lifeguard is a certified rescuer. A TPAC pool monitor manages access and conduct on the deck and is not a lifeguard. TPAC does not provide lifeguards or perform water rescues. Whether your pool needs certified lifeguards depends on your state and county rules, and your county health department can tell you.
How much does an HOA pool monitor cost?
It depends on hours of coverage, the number of pools, season length, and location. Most HOAs pay a per-hour rate per staffed pool. TPAC provides a free, itemized proposal so your board sees the cost of your exact schedule before committing.
What won't a pool monitor do?
A pool monitor does not perform water rescues and does not take over chemical maintenance or repairs, which stay with your pool-service company. Attendants do skim the water surface daily. Water testing three times a day, logged by the attendant and shown in your portal, is an optional add-on.
What does the board see?
Every community we staff gets a portal with check-ins and rounds as the attendant files them, reports, invoices, and proposals. Every submitted report is also auto-forwarded to your community representative.
Can a pool monitor cover a seasonal schedule?
Yes. Coverage can be seasonal or year-round: a summer schedule, shoulder-season weekends, or full-year staffing. One contract can also cover several pools or several communities, each with its own schedule and reporting.
What insurance paperwork do you provide?
On signing, we send a W-9 and a Certificate of Insurance naming your community and management company as additional insured.
Our coverage

HOA Pool Monitors in Six States.

TPAC provides pool-attendant and amenity staffing across Texas, Florida, Georgia, South Carolina, North Carolina, and Colorado.

Texas Florida Georgia South Carolina North Carolina Colorado

Talk it through with our office.

Book a 15-minute call and we'll walk through your pool, your season and the staffing you need.

Length
15 minutes
With
The Pool Attendant Company office
Booking
Pick a time on the calendar. The confirmation and invite come by email.

Rather call now? (786) 833-6707

15-minute call

With The Pool Attendant Company office. Free, no obligation.

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Staffing for Your Community Pool.

Get a free, itemized proposal built around your pools, hours, and schedule.

Request a free proposal →Book a 15-minute call