Plain guidance for HOA boards and community managers on attendant staffing, guest policies, signage, incident records and planning next season.
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Next summer's pool is mostly decided between November and March. Here's what boards do each month, what to have ready, and when pools typically open in each of the six states we work in.
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Next summer's pool is mostly decided between November and March. Here's what boards do each month, what to have ready, and when pools typically open in each of the six states we work in.
The attendant line in your pool budget is really an hours estimate. Here's how boards scope days, shifts, shoulder season and holidays, and what moves the number up or down.
Two pool staffing proposals can look alike and describe very different services. Here's what to ask every vendor for, and how to read the fine print before the board votes.
Some pool signs are required by your state health code and some are house rules the board chooses. Here's how to tell them apart, what each one should say and where to put it.
Guest limits, passes and check-in only work if an attendant can apply them in a few seconds at the gate. Here's how to write a pool guest policy that holds up on a busy Saturday.
A written record after every shift protects the board and helps the manager run the pool. Here's what a useful incident log captures, and how to bring it to the board meeting.
A lifeguard and a pool attendant do different jobs. Here's what each role covers, what a board is actually buying, and how to decide which one your pool needs.
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